The renter and all approved drivers must be in possession of a full, valid driving licence for at least one year. Furthermore, the following conditions apply depending on the issuing country of the driving licence.
For car hires in Australia customers need to present a valid credit card.
International renters/drivers also need an international driver's license and a valid passport.
Driving license printed with non Roman Alphabet (Arabic, Chinese, Japanese, Cyrillic etc) must be complemented by an International driving licence.
For driving licenses from countries not part of the international driving license treaty, an official translation of the license must be presented with the original license.
Drivers who hold a valid Provisional License (P Plate) may rent under the following provisions: The driver must have held the P Plate license for a minimum period of 12 month. The driver must provide a "P-Plate" for display on the vehicle. If renting with a P Plate License, Top Cover LDW is mandatory.
In Australia, the following rules apply for the minimum age and possession of a driver's license:
|Minimum Age||License Requirements||Car Category|
|21||License held for 1 year||C***, E***, F***, I***, S***|
|25||License held for 1 year||PVAR|
Maximum age in Australia is 80.
A surcharge applies for young drivers under 25 years.
The following credit cards are accepted: all credit cards from internationally recognised credit card companies - such as Eurocard/Mastercard, Master/Visa debit card and Visa. We do not accept any prepaid cards, American Express and Diners Club. The renter must be the owner of the indicated credit card.
Cash payment, Travellers Cheques and EFTPOS is only accepted at airport stations.
For customers choosing to pay with EFTPOS, Cash or Travellers Cheques, it is compulsory to accept Top Cover LDW at the time of rental.
Please note, that payments with credit card may require the PIN of the credit card.
An advance charge approval is obtained for the chosen means of payment as a security, the amount is the excess amount. Different amounts are possible. The exact deposit is determined on collection since the amount is dependent on the vehicle.
The minimum amount is 385.00 AUD up to a maximum of 1000.00 AUD.
A Visa or MasterCard Credit/Debit Card will also be required for security purposes.
We only accept Visa and Mastercard for the holding deposit.
The use of Debit Card as security will incur a 5% surcharge on the full cost of rental.
When booking at a prepaid rate, the payment will be charged along with the total rental price (incl. booked extras and charges) prior to the rental. The driver and mode of payment shall be finalised at the time of reservation and cannot be changed. The confirmed credit card should be valid and available for presentation on collection of the vehicle. All extra costs that occur during the car rental will be charged to this credit card.
A refund shall not be issued for non-collection, vehicle being collected late or returned early.
A booking can be changed up to 48 hours before the start of the rental (on availability) in return for an alteration charge of AUD 30.00. Any payment already made towards the rental will not be refunded; nor shall any differential amount be refunded if this alteration leads to a lesser rental cost.
A booking can be cancelled before the rental begins. In the event of cancellation, the payment in advance already made towards the rental shall be paid back subject to a cancellation charge, which will be withheld and shall be in the amount of the rental charge ( including any extras and charges) for a maximum of 3 rental days. Cancellations can be made online or in writing and must be addressed to:
Sixt Australia Headquarters
PO Box 1318
Surfers Paradise, Qld, 4217
Fax: +61 7 5539 9666
In the event that the booked vehicle is not collected or not collected at the agreed time the rental charge already paid shall be withheld in full.
Protection coverage for the vehicle rented includes Third Party Liability with a maximum cover of AUD 30 million (with an excess of AUD 5.500) for material damages in case LDW is included in the rate and with unlimited cover for personal injuries.
Excluded from the protection is the use of the vehicle for the transport of dangerous goods. All protection as part of the rental contract will become void, in particular, if an unauthorized driver has used the vehicle or if the driver of the vehicle does not possess the required driver's license at the time of the event giving rise to claim.
Loss damage waiver (incl. theft protection) removes the drivers responsibility to a part of the vehicle in case of damage or theft.
If loss damage waiver (incl. theft protection) is accepted, the customer is only responsible for the following amounts:
4,400.00 AUD (C***, E***, F***, I***, S***)
5,500.00 AUD (PVAR)
If loss damage waiver (incl. theft protection) is not accepted the customer will be held liable for the full value of the car.
If LDW is already included in the rates, the renter can choose Top Cover LDW to reduce the Non-Waiverable Responsibility.
If Top Cover LDW is accepted, customer is only responsible for the following amounts:
385.00 AUD (CCAR, CDMR, CDAR, ECAR, IDAR)
500.00 AUD (SDAR, FFAR, FVAR)
1000.00 AUD (PVAR)
The tire and glass coverage provides protection for damages on tires, windscreen, side windows and the rear window with a deductible of EUR 0.00.
If the protection is not accepted, the customer will be held liable for the full extent of the damage.
The Renter must not use the vehicle outside the permitted area of use. If the renter takes the vehicle outside the permitted area of use their liability for any loss or damage will increase and any optional protection selected void.
Rental cars can only be driven on sealed/bitumen or well maintained roads.
The vehicle cannot be taken to:
- Islands (with the exception of Kangaroo Island, Stradbroke Island, Magnetic Island, Bribie Island, Phillip Island, or Bruny Island)
- Travel is not permitted into or out of the Northern Territory, Western Australia or Tasmania.
In Queensland, the vehicle is not permitted:
- North of Chillagoe or west of Georgetown;
- North of Cooktown or Laura;
- On the Burke Development Road;
- North of Maggieville;
- On Unsealed Roads north and west of Mt Isa;
- On the Bloomfield track; or
- On the Savannah Way;
Vehicles are not to be taken above the snow line in New South Wales and Victoria.
Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water.
All our vehicles are equipped with an electronic toll device (e-Tag). This service allows automatic payment of all fees due for passing through any electronic toll barrier. Toll expenses will be automatically paid in your credit card without any additional cost.
Accessories are bookable without obligation and subject to availability.
One-way rentals within Sixt locations in Australia are allowed under conditions depending on tariff.
International One-Way Rentals are not allowed.
A charge is levied for the additional driver, whose details are noted in the lease only if the additional driver presents a valid driver's license.
Baby seats, child seats and booster seats are available subject to a fee.
All vehicles are supplied with a full tank of fuel and should be refilled prior to return to Sixt, otherwise the current prices per litre of petrol or diesel will be charged in addition to a refuelling fee.
If desired, the vehicle will be refuled according to currently available conditions after returning it to the station.
No Delivery/Collection Service is offered.
A premium location fee occurs for rentals at airport and train stations.
A Loss Of Key Fee applies depending on the vehicle group.
The renter is liable for payment of all traffic/parking fines occurring during the rental.
If the renter has a traffic/parking fine during the rental the renter will be charged an Administration Fee together with the first settlement-proposition.
In case the car requires a special cleaning procedure (i.e. smell removal, animal pollution, spill of liquids etc.) after returning, a cleaning charge will apply.